Terms and Conditions

Gift Card

GENERAL TERMS & CONDITIONS

TAJ EXPERIENCES GIFT CARDS / E-GIFT CARDS

Taj Experiences Gift Cards which includes Taj Experience E-Gift cards (herein after referred to as “TEGC”) are issued by The Indian Hotels Company Limited, hereinafter referred to as Taj/the company.
TEGC can be purchased for a minimum value of ₹1,000 and maximum value of ₹25,000 per transaction.
To check balance and validity, please visit ‘Card Balance & Reload’ section on www.tajhotels.com/giftcards.
TEGC balance may be redeemed for spends towards rooms, food and beverages, spa and other services and applicable taxes without restrictions at Taj, SeleQtions and Vivanta hotels and Ama Trails & Stays in India, except for retail spends at third-party outlets, business centre equipment hire, hired services from third party sources, expenses on banquets, conferences, and events, or expenses of a personal nature for which a pay-out is raised such as buying medicines, repairs of personal items, etc. and payment for any membership program. This does not include Ginger Hotels. NeuPass: NeuCoins, TAP Points, TAPPMe Points will not be earned on charges which are paid using TEGC. TEGC cannot be used for settling the bills for stays on the Friends and Family and Special Employee Benefit offers.
TEGC can be redeemed for all valid spends at the aforesaid hotels and at Taj Reservations Worldwide for prepaid room reservations for hotels in India.
TEGC are valid for 365 days from the date of issuance. Valid TEGCs can be reloaded till their expiry date on www.tajhotels.com/giftcards till a maximum card balance of ₹25,000. TEGC would be automatically revalidated for 365 days from the date of load or reload. Revalidation requests would not be processed outside these terms.
Multiple transactions can be performed on the TEGC until the value of the TEGC is exhausted.
Should your purchase value exceed the balance on TEGC, the differential amount of such purchase may be loaded on the TEGC or paid at the point of sale in cash or through an accepted credit or debit card, at the time of making such purchase.
A valid TEGC in its original form or e-mail must be presented at the time of availing a service.
For prepaid room reservations at Taj Reservations Worldwide the card number and PIN must be quoted when making the reservation. The entire amount must be paid via the card to secure the reservation. In case the card balance is less than the due amount, the card may be reloaded on www.tajhotels.com/giftcards before processing the reservation. Standard cancellation policies would apply. Please contact Taj Reservations Worldwide to process any eligible refunds from cancellations on your Card.
TEGC shall not be valid for use at any other service establishment or for withdrawal of cash.
No refund, replacement or cash back would be considered against the TEGC. Once a TEGC is issued, the company will not entertain any request for cancellation. Any defaced, torn, altered, spoiled or cancelled card is deemed invalid and shall not be accepted.
TEGC are cash equivalent bearer cards. The company is not responsible for lost or stolen cards and will not replace the same.
Sale or trade of TEGC is strictly prohibited by any third party or platform, except by authorized sellers as per the list below.
Persons purchasing TEGCs or similar products from an unauthorized seller or platform do so at their own risk and consequences; Taj shall not be responsible or liable in respect of any claims or loss/damage caused to any person in any manner whatsoever in relation to TEGC or similar products purchased from such unauthorized sellers or platforms. In case of query, please call Taj Reservations Worldwide at 1800-111-825 or +91-22-6601-1825 or e-mail reservations@tajhotels.com
Redemption of the TEGC by its bearer shall be valid discharge of the company's liabilities in respect of the TEGC.
Any dispute needs to be referred to The Indian Hotels Company Limited and the decision of the company shall be final.
Any further dispute related to the card shall be subject to the exclusive jurisdiction of courts at Mumbai.
The TEGC is subject to applicable laws. The company, purchaser and the card bearer shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
The company reserves the right to amend these terms and conditions from time to time.
Any change in these terms and conditions can be viewed on our website.
For any other queries, please call Taj Reservations Worldwide at 1800 111 825 or +91-22-6601 1825 or e-mail reservations@tajhotels.com

Sale or trade of Taj Experience Gift Cards is strictly prohibited by any third party or platform, except by authorized sellers as per the list below:

Woohoo	Freedeem	Indian Cashback
Amazon	Coupondunia	RedGirraffe
Paytm	Samsung Pay	Flipkart Market Place
Snapdeal	Magic Pin	Ola Money
Nearbuy	BSNL	Airtel Payments
Freecharge	PhonePe	Intermiles
Paisawapas	Gyftr

WELLNESS E-GIFT CARD

These vouchers are issued by The Indian Hotels Company Limited, hereinafter referred to as Taj / the company.
These vouchers entitle you to the said spa treatment (excluding Spa Indulgences), only at participating J Wellness Circle Spas across Taj, SeleQtions and Vivanta hotels from Mondays through Thursdays only.
Please do carry a valid Government ID Card to avail of this offer.
This voucher along with ID proof in its original form or e-mail must be presented at the time of availing a service.
Advance bookings for spa treatments are highly recommended to avoid disappointment. Please contact the spa reception to help you with a consultation, booking or any queries you might have.
We encourage you to arrive 30 minutes prior to the scheduled appointment to benefit from the wet and heat areas (operations of the same subject to Government Orders), as this enhances the effect of your treatment. You are requested to wear swimwear in the wet areas.
Should you arrive late for your scheduled appointment, we will try to accommodate you to the best of our ability. Your treatment time may be shortened or rescheduled to avoid any inconvenience to the next guest’s appointment.
Redemption of the voucher by its bearer shall be valid discharge of the company's liabilities in respect of the voucher.
This voucher can be used for a single transaction and not on multiple transactions.
The voucher shall not be valid for use at any other service establishment nor redeemable for cash.
No refund, replacement or cash back would be considered against the voucher. Once a voucher is issued, the company will not entertain any request for cancellation. Any defaced, torn, altered, spoiled or cancelled voucher is deemed invalid and shall not be accepted.
Any dispute needs to be referred to The Indian Hotels Company Limited and the decision of the company shall be final.
Any further dispute related to the voucher shall be subject to the exclusive jurisdiction of courts at Mumbai.
The voucher is subject to applicable laws. The company, purchaser and the voucher bearer shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
The company reserves the entitlement to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our website.

Click on the link below to find participating hotels.

click here for participating hotels

QMIN GIFT CARDS

To check the card balance and validity, please visit www.tajhotels.com/giftcards and input the Card Number in the 'Check Balance' section.
This card may be redeemed for spends towards Qmin orders from the participating hotels.
Taj InnerCircle points cannot be accrued while using the gift card.
Discount codes would not be applicable when settling the bill through the gift card.
Multiple transactions can be performed on the cards until the value of the card is exhausted.
The card shall not be valid for use at any other service establishment or for withdrawal of cash.
No refund, replacement or cash back would be considered against the card.
For detailed terms & conditions, please visit www.tajhotels.com/giftcards
Once a card is issued, the company will not entertain any request for cancellation.
Qmin Experiences E-Gift cards, herewith referred to as card/s, are issued by The Indian Hotels Company Limited, hereinafter referred to as Taj/the company.
Qmin Experiences Cards are cash equivalent bearer cards. The company is not responsible for and will not replace lost or stolen cards.
Redemption of the card by its bearer shall be valid discharge of the company's liabilities in respect of the card.
Any dispute needs to be referred to The Indian Hotels Company Limited and the decision of the company shall be final.
Any further dispute related to the card shall be subject to the exclusive jurisdiction of courts at Mumbai.
The card is subject to applicable laws. The company, purchaser and the card bearer shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.

The company reserves the entitlement to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our website.

Woohoo	Freedeem	Indian Cashback
Amazon	Coupondunia	RedGirraffe
Paytm	Samsung Pay	Flipkart Market Place
Snapdeal	Magic Pin	Ola Money
Nearbuy	BSNL	Airtel Payments
Freecharge	PhonePe	Intermiles
Paisawapas	Gyftr